CCards

Privacy Policy

This Privacy Policy describes how CCards ("we", "our", or "us") collects, uses, and shares your personal information when you use our website, virtual card services, and other services offered by CCards (collectively the "Services").

1. Information We Collect

1.1 Information You Provide

When you register for an account or use our Services, we may collect the following types of information:

  • Contact information (such as name, email address, and phone number)
  • Account credentials (such as username and password)
  • Transaction information (such as USDT deposits and card transactions)
  • Identity verification information (when required for compliance purposes)
  • Communications (such as customer support inquiries)

1.2 Information We Collect Automatically

When you access or use our Services, we may automatically collect information about you, including:

  • Log information (such as IP address, browser type, pages viewed)
  • Device information (such as hardware model, operating system)
  • Location information (if you grant permission)
  • Usage information (such as features used, actions taken)
  • Cookies and similar technologies (to enhance user experience)

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process transactions and issue virtual cards
  • Verify your identity and prevent fraud
  • Communicate with you about products, services, and promotions
  • Respond to your inquiries and provide customer support
  • Monitor and analyze trends, usage, and activities
  • Comply with legal and regulatory requirements
  • Protect the rights, property, and safety of our users and others

3. How We Share Your Information

We may share your information in the following circumstances:

  • With service providers who perform services on our behalf
  • With financial partners necessary to provide our Services
  • With law enforcement or government authorities when required by law
  • In connection with a business transaction (such as a merger or acquisition)
  • With your consent or at your direction

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to inaccurate information.
  • Deletion: You can request deletion of your personal information in certain circumstances.
  • Restriction: You can request restriction of processing of your personal information.
  • Portability: You can request transfer of your information to another service.
  • Objection: You can object to certain types of processing, including direct marketing.

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, potential risk of harm, purposes for processing, and legal requirements.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from your country. We implement appropriate safeguards when transferring information across borders.

8. Children's Privacy

Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and indicating the date of the latest revision.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@ccards.com
Address: CCards Headquarters, 123 Financial Street, New York, NY 10001

Last Updated: January 15, 2025